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Medical Assistant Administration Program
Medical Assistants support physicians and nurses in delivering patient care. An administrative assistant's tasks consist of keeping medical records, greeting patients, billing and clerical duties, scheduling appointments, arranging for admission to the hospital and for laboratory services, and checking and maintaining supply inventory.

A medical administrative assistant may also be required to perform certain clinical tasks including: documenting vital signs (blood pressures, pulse, respiration, and temperature), performing simple lap tests, preparing patients for examination, arranging equipment and instruments before an exam, assisting the physician during patient exams, explaining treatment, medications, diet schedules, and procedures to the patient.

Employment Opportunities
Medical Administrative Assistants work primarily in doctor's offices, clinics, outpatient setting, hospitals, and in other health care settings.

Program Requirements
Students in the program should have at least a high school diploma or a GED equivalent.

Program Information
This 50-hour course prepares students to work effectively in many of the administrative and clerical positions in the health care industry. Medical Administrative Assistants, Medical Secretary, and Medical Records Clerks are all positions in great demand.

The program covers important background information regarding the medical assisting profession and interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances.

The program is intended to provide students with a well-rounded introduction to medical administration so that they can gain the necessary skills required to either obtain an administrative medical assistant position.
Note: This program does not include a national or state certification as part of its overall objectives. 

View upcoming course schedule and registration information

Take the course online

Topics Covered in the Program
  • explanation of the role of medical administrative assistants
  • history of medicine, medicine and the law, medical malpractice, medical ethics, medical practice specialties
  • marketing techniques for the medical office
  • communication techniques, appointment scheduling, general office duties
  • medical records management, problem oriented medical recording, confidentiality of the medical record, initiating a medical record for a new client, filing reports in the medical record
  • personnel management and communication
  • fraud abuse and compliance
  • documentation and risk assessment
  • technology in the health care environment
  • responsibilities of the office manager
  • the business side of medicine
  • abbreviations and symbols used in the medical office
  • introduction to medical accounting, financial statements, cost analysis and budgets for the medical practice
  • Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy and Security Rules review
  • patient bill of rights and confidentiality
  • care and handling of the medical records
  • health insurance coverage, coding procedures
  • professional fees, billing and collecting procedures, accounting systems, credit arrangements
  • specialty office responsibilities, editorial duties, conference scheduling, meeting and traveling expenses
  • office policy and procedure manual, ordering supplies and equipment, orienting, hiring and firing staff
  • specimen collection, laboratory safety, federal and state regulations, medical emergencies
  • non-clinical/review of the following practices including: taking and documentation of vital signs, infection control and sterilization techniques, dressing & bandages, laboratory safety and practices, assisting with the physical exam, basics of medical instruments, and more

Course Fee
The on-campus course fee of $999 includes 50 classroom hours and textbooks.
The online course fee is $1,299. Read more about our tuition refund policy.

For more information, please contact SPGS at (718) 405-3322.