Webmail FAQs

• How Do I Log Into Webmail?
• Why Can’t I log into webmail using AOL? 
• How do I automatically forward my E-mail messages to another e-mail account?
• How Do I change my Webmail password?
• How Do I set up a spam filter on my account?

SSL Root Certificate Installation FAQ

• How do I install the Dolphinet SSL Root Certificate using Microsoft Windows?

Self-Service FAQs

• How Do I Log into Self-Service?
• How Do I Figure Out My Campus ID Number?

Internet FAQs

• What are the Requirements for connecting to the Internet in my dorm room?
• How Do I Connect My Computer to the Internet?
• Why can't I access the Internet in my dorm room?

Home Server FAQs

• How Do I Access the Home Server?

Password FAQs

• What Kinds of Passwords Should I Use to Minimize Unauthorized Access to My Information?

Blackboard FAQs

• How Do I Access Blackboard?

Wireless FAQs

• Where Can I Access Wireless Internet on Campus?

E-mail Distribution FAQs

• I am a student, How Do I send a mass e-mail to the College?

Spyware FAQs

• What do I do if I have Spyware on my Computer?

Telephone FAQs

• How do I setup my Voicemail?
• How do I transfer my phone extension to another room?
• How do I change my voicemail password?
• What do I do if my phone speaker is blinking or displays that it needs to be optimized?
• Why is my phone ringing only once or produces half of a ring and then goes to voicemail?
• The Voicemail needs to be changed on an extension.  I was given the password.  So I got in, and changed the outgoing message by pressing 3 at the main menu, but the name I hear every time I check the message is still the old one.  How do I change that?
• I just listened to someone's long message about their being on vacation, then I left a message and now I realized that I have to call them back to say one more thing.  Can I skip the greeting?
• I am receiving the following error message as soon as I get into my voicemail box:  Your mailbox is more than 50 (or more) % full, please delete un-needed messages of greetings."  However, I have deleted all of my voicemail messages.  What could be the problem?
• I was listening to my messages and pressed a button on the phone by mistake.  The messages are now speeded up as they play back.  How do I slow them down?
• Somebody left me a message while I was sitting at the phone.  How did they do that without my phone ringing?
• How Can I find out more about voicemail?

Cable TV FAQs

• What do I do if my Cable TV does not work?

VPN FAQs

• I have been given access to the College of Mount Saint Vincent's VPN.  How do I connect to it?

Banner FAQs

• Everytime I open up Banner, I receive an error message and it closes out of Internet Explorer.  What can I do?

Red Dot FAQs

• How Do I access or edit pages in Red Dot?  Who Should I contact for help?